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Glossary > Net Dollar Retention (NDR)
Net Dollar Retention (NDR)
Net dollar retention (NDR) is a metric used to measure the retention of revenue in a subscription-based business. It is calculated by taking the dollar value of revenue from existing customers in a given period, subtracting the revenue lost from cancelled or churned customers, and dividing the result by the beginning-of-period revenue from those same customers.
NDR is typically expressed as a percentage, with a higher percentage indicating better retention. It’s a key metric in understanding the long-term health of a SaaS business.
Ready to learn more about CloudBlue?
CloudBlue is a powerful XaaS platform that will help you grow revenue. Here are some resources for more information:

Subscription and Billing Management
Our flexible subscription and billing solution can handle the most complex XaaS business models – and scale recurring revenue.

Partner and Channel Management
Cut through complexity and see more revenue from your channel business as you easily onboard and enable resellers across the globe – at scale.

Vendor and Product Information Management
Centralize all of your vendor and supplier contracts and streamlined product information on one platform.
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