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SOLUTIONS
SolutionsBUSINESS OBJECTIVES
- Launch Your Cloud Business
- Build a Cloud Marketplace
- Streamline all Your Cloud Distribution Operations Worldwide
- Grow your distribution network to extend reach
- Automate Product Releases for Maximum Efficiency
- Enable Channel with XaaS
- Automate your XaaS procurement
- Launch a Cloud Marketplace
- Launch and Scale your XaaS Business
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- Build Stronger XaaS Revenue With Cutting-Edge Marketplace Technology
- How Telcos Can Lead the Future of IoT Services
- How can MSPs transform and prepare for the future of XaaS?
- The Global Evolution of Technology Vendors
- A New Era in IT Distribution
- MSP Interactive eBook - The Race Toward Recurring Revenue
Analyst ReportsADDITIONAL RESOURCES -
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Glossary > Customer Retention
Customer Retention
Customer retention is the process of increasing the odds that a customer will remain loyal to your business.
Retention is an important part of customer relationship management (CRM). It helps ensure that a company’s customers continue to use their products and services, which in turn helps the company grow sales and market share.
Retaining customers helps keep your company from suffering from high costs associated with acquiring new customers, such as advertising and marketing expenses. It also reduces expenses related to churn — when customers stop using your product or service.
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Similar Terms:
Annual Recurring Revenue (ARR)
Churn Rate
Customer Churn
Monthly Recurring Revenue (MRR)
Ready to learn more about CloudBlue?
CloudBlue is a powerful XaaS platform that will help you grow revenue. Here are some resources for more information:

Subscription and Billing Management
Our flexible subscription and billing solution can handle the most complex XaaS business models – and scale recurring revenue.

Partner and Channel Management
Cut through complexity and see more revenue from your channel business as you easily onboard and enable resellers across the globe – at scale.

Vendor and Product Information Management
Centralize all of your vendor and supplier contracts and streamlined product information on one platform.
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- Enable Channel with XaaS
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- Launch a Cloud Marketplace
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