Glossary > Customer Experience (CX)
Customer Experience (CX)
Customer experience (CX) is the combination of all touchpoints that customers have with a company. It’s what customers feel, think, say and do when interacting with a brand.
Customer experience is essential because it’s an indicator of how well your business meets your customers’ needs, expectations and desires. By improving customer experience, you can increase sales, reduce churn and boost customer loyalty.
Ready to learn more about CloudBlue?
CloudBlue is a powerful XaaS platform that will help you grow revenue. Here are some resources for more information:
Subscription and Billing Management
Our flexible subscription and billing solution can handle the most complex XaaS business models – and scale recurring revenue.
Partner and Channel Management
Cut through complexity and see more revenue from your channel business as you easily onboard and enable resellers across the globe – at scale.
Vendor and Product Information Management
Centralize all of your vendor and supplier contracts and streamlined product information on one platform.
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