Dell is an American multi-national computer technology company that develops, sells, repairs, and supports computers and related products and services.

The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

  • Industry: MSP

  • Headquarters: USA

  • Employees: 103,300

What Dell says

We looked at the cost of implementing a solution and at speed to market. Although we compared several solutions, CloudBlue was the fastest and most cost-effective option for us. It also came highly recommended by Microsoft.

Bastien Casset
Program Manager

Challenge

Dell wanted to add syndicated Office 365 to its own cloud services lineup, but since it was a third-party solution, Dell IT would not support it directly.

Solution

Dell compared several managed support services, but ultimately selected Datacom to provide Office 365 to Dell as a managed service after recommendations from CloudBlue and Microsoft.

Results

  • Started using a single platform to handle provisioning, billing and account management for Dell Office 365, when Dell IT is not involved
  • Leveraged managed services so Dell can take a hands-off approach, concentrating on core business activities
  • CloudBlue-managed outbound sales and increased Office 365 license
    sales by 15%
  • Accelerated time to market

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