MSP Challenges
It seems that everyone is becoming an MSP these days. From resellers to service providers, distributors and ISVs. Transforming into an MSP is not an easy task and has many challenges.
The attraction to become an MSP comes from revenue growth and reducing customer churn. This formula to success is different for each MSP but includes such things as; monetizing your own set products, monetizing your managed services (which comes with significantly higher profit margins), creating attractive bundled solutions while providing diversified catalog of products.
According to Canalys, MSPs are expected to experience significant growth in 2024 with revenue positioned to grow by at least 12%, driven by escalating customer demands ranging from cybersecurity management to cloud infrastructure and AI solution consulting.
In this Webinar
You’ll hear from Todd Carter, Director Cloud Commerce Program & Platform Strategy at Zones with conversation lead by our very own VP of Global Sales, Lincoln Lincoln. Todd and Lincoln with dive into how Zones, a national reseller turned MSP, navigated the pits and challenges of transforming their business and how they engage with customers to reduce customer churn.
- Moving from reseller to MSP
- Automating manual processes
- Growing catalog of offers
- Monetization own services and products
- Creating bundles and business solutions
- Offering self-service capabilities
Join us on July 10, 2024 (4PM GMT / 11AM EST / 8AM PST)
Save your spot today!
Speakers
Todd Carter
Director Cloud Commerce Program & Platform Strategy
Lincoln Lincoln
Vice President, Head of Global Sales