Telefonica recognized that to achieve greater success, it needed to create compelling, bundled SMB offerings by combining cloud services and its own core communications services and devices that are tailored to specific countries and customer types. It sought a technology platform that could help it deliver differentiated cloud services with simple and fast access to the best services, wrapped in an outstanding customer experience.
CloudBlue is enabling the digital division of Spanish telecom giant Telefonica to provide a flexible, cloud services platform to its local businesses, helping them modernize their SMB offerings, reduce customer churn and drive growth.
Broadened its cloud services offering by leveraging CloudBlue Connect
Enhanced the ‘stickiness’ of Telefonica’s SMB customer offering
Increased Telefonica’s sales and share of wallet
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