CloudBlue
BLOG | MAR 18, 2020
How CloudBlue is responding to COVID-19

Author

Tarik Faouzi
Tarik Faouzi

Category

Industry trends & insights
SHARE

We are in extraordinary times, and what remains most important are the health and safety of our associates, partners and their customers. As such, CloudBlue has established a COVID-19 Working Group to ensure this, while also working to minimize disruption to our operations..

In line with information from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), we have cancelled all events through April, and eliminated all business-related travel.

Our cloud-based solutions business enables us to continue operations remotely. We’ve implemented temporary work-from-home programs to empower and equip our associates affected by school closures or other local government recommendations.

To continue serving our partners and customers, we have a robust Business Continuity Management Program in place, which includes Business Continuity Plans (BCP) and Emergency Action Plans (EAP) that have been updated per ISO certification and are applicable to our individual offices and facilities.

Regarding our CloudBlue services and support, Business Continuity Plans have been tested to minimize or mitigate any potential disruption. For active Professional Services projects and active Managed Services subscriptions, we will continue to provide support virtually. We do not anticipate any disruption of any CloudBlue Services.

Our strong partner network and real estate footprint give us flexibility as we monitor the impact of COVID-19 on our business and on the industry. We will make every effort to understand and offset the potential impact of production and delivery delays.

Let us know how we can help you, your colleagues and customers during this unprecedented time. Our lines of communication remain open, and we appreciate your patience as we adjust to these new processes. Don’t hesitate to reach out to me or your sales contact with questions or concerns.

See what’s new with CloudBlue
BLOG | DEC 3, 2020

The Ecosystem Advantage: Navigating a New Model for Exponential Growth

READ More
BLOG | NOV 24, 2020

Creating the Perfect Recipe for Digital Services

Let me be honest: the idea of using a cooking analogy for creating a winning …

READ More
Thumbnail [200x250]
BLOG | NOV 12, 2020

The Future of Telcos: Moving from Traditional to Thriving through Digital Transformation

It’s no secret that COVID-19 had a major impact on the technology industry …

READ More
Thumbnail [200x250]

CloudBlue, an Ingram Micro Business uses Cookies to improve the usability of our site. By continuing to use this site and/or log-in you are accepting the use of these cookies. For more information, visit our Privacy Policy.

I Accept