Digital Services: The Opportunity for Telcos to drive ARPU

This installment of the CloudBlue Insights series focuses on the telco industry. We explore the trends and challenges driving reinvention of the sector that is exploring new opportunities to keep their customer base and create new lines of revenue.

Our analysis is based on the study of telco players strategic plans, annual. reports, and a number of other financial and corporate communication sources for eleven telcos across the globe. We selected the biggest and most representative telcos with a relatively even geographical split. It also includes information gathered in live conversations across different industry events like Connecta LATAM 2022 and MWC23 where we have validated these challenges, trends and strategic direction of the industry.

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