Telefonica markets SMB cloud bundles, reducing customer churn and driving growth
Overview
Challenge
Telefonica recognized that to achieve greater success, it needed to create compelling, bundled SMB offerings by combining cloud services and its own core communications services and devices that are tailored to specific countries and customer types. It sought a technology platform that could help it deliver differentiated cloud services with simple and fast access to the best services, wrapped in an outstanding customer experience.
Approach
CloudBlue is enabling the digital division of Spanish telecom giant Telefonica to provide a flexible, cloud services platform to its local businesses, helping them modernize their SMB offerings, reduce customer churn and drive growth.
Used Solutions
& Services:
CloudBlueCommerce
CloudBlueConnect
Results
migrated from Hosted
Exchange to Office 365
Telefonica country
businesses to drive growth
- 01 Broadened its cloud services offering by leveraging CloudBlue Connect
- 02 Enhanced the ‘stickiness’ of Telefonica’s SMB customer offering
- 03 Increased Telefonica’s sales and share of wallet
with industry leaders
Ready to
get started?
Sign up or talk with a CloudBlue
expert
today to get started.
