Microsoft GDAP

Feature Highlight: Microsoft G/DAP

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CloudBlue enhances security of Microsoft Partner-led channel.

Summary

Microsoft is taking important steps to securitize the NCE Partner-led channel by replacing legacy Delegated Administrative Privileges (DAP) with modern Granular DAP (G/DAP).

CloudBlue has embraced modern G/DAP as one of worldwide Microsoft Control Panel Vendors (CPV), completing an integration on Microsoft’s timelines. CloudBlue customers have an opportunity to adopt G/DAP in their business via CloudBlue technologies.

CloudBlue has gone beyond minimum requirements to further help our customers protect from security and fraud incidents with unique differentiating features.

Why G/DAP is important

The problems with legacy DAP

A key differentiator of the Partner-led channel is that Microsoft Partners may deliver value-adding activities to Customers, often by managing aspects of their Customers’ environments. This requires Customers to give Permissions to their Partners for accessing their environment. Customers may be concerned with their own regulatory or compliance obligations, or that malicious actors could gain access to their environment via the legacy DAP. Here, there is a tradeoff between Partner value-adds and security risks.

With legacy DAP, Customers were faced with an all-or-nothing proposition of giving a Microsoft Partner full control over their environment with Administrator privileges or refusing access altogether. A malicious actor exploiting legacy DAP may gain substantial control within a Customer environment. By refusing access, though, Customers lose the benefits of receiving value-added services from a Microsoft Partner.

Modern G/DAP value proposition

With modern G/DAP, Partners may request least-privilege access by selecting only specific desired permissions (granularity) needed to perform agreed upon functions. Permissions may be aggregated into Roles for convenience and are time-bounded requiring Customers’ periodic review before auto-expiring. 

Now, Microsoft Customers may grant Microsoft Partners limited permission with modern G/DAP, which may help them to meet certain regulatory or compliance obligations and may mitigate the security risks of malicious actors exploiting a Partner Relationship.

Profitability and security go hand-in-hand

For CloudBlue customers to be most profitable in the Partner-led channel, they benefit from being able to offer value-added services to as many of their Microsoft Customers as possible. CloudBlue wants to help increase adoption and penetration of modern G/DAP and has invested in compelling user journeys to drive that.

 A set of powerful differentiating features

  1. Our first key differentiating feature joins modern G/DAP into the New Microsoft Customer Creation user journey. This conveniently positions the opportunity for Partners to request a modern G/DAP Relationship with every new Customer. This ensures that their distribution base grows with modern G/DAP being consistently positioned.

    Previously, transacting Partners would have needed to complete new customer creation, wait for Microsoft provisioning, and remember to go to back to a separate panel to request a modern G/DAP Partner Relationship. We’ve removed potential for error or omission by placing modern G/DAP inline to a core user journey.
  2. Our second differentiating feature allows CloudBlue customers that are Microsoft Direct Billed Provider Partners to define a default modern G/DAP Role for use with all new Microsoft Customers. For Microsoft Partners, this adds convenience and governance certainty to the New Customer journey about what Role is being requested. It also allows CloudBlue customers to tailor the invitation request core content and branding.
  3. Our third differentiating feature is for large CloudBlue customers with multiple Operating Companies (Op Cos). It allows them to set separate preferences for each, such as localizing any of the default Roles and the invitation core content. This helps Op Cos if they need to set different permissions for regulatory purposes, to change the invitation language, or to advertise separate local support contact information and so on.
  4. Our fourth differentiating feature is for CloudBlue customers to assign a Vanity Name to their Default G/DAP Relationship for New Customers, which CloudBlue combines with a unique Microsoft identifier. This helps Microsoft Customers with multiple concurrent G/DAP Relationships to easily distinguish roles from one another in their environment.

The journey continues

CloudBlue continues to work on exciting new features, including differentiating features specific to Ingram Micro Cloud and Microsoft Reseller Partners. Stay tuned for future editions of this CloudBlue Feature Highlights series.

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Mike Jennett, Director of CloudBlue Platform Strategy, is an accomplished business and technology executive. With a deep focus on product development and go-to-market strategy, he plays a pivotal role driving strategic growth and market expansion. Mike’s career is characterized by his adeptness in driving technological advancements and his commitment to leading digital transformations with experience including IDC where he was VP of the Mobility and Digital Transformation IEP practices, and HP where he held numerous leadership roles. Mike’s expertise is also reflected in his published works and contributions to multiple tech publications. Mike holds a B.A. from California Polytechnic University.
Having previously to strategic product management, agile transformations, and user experience in CloudBlue, Taylor Giddens heads the Services & Solutions team where he ensures smooth delivery, operations and solution growth for our partners and customers.

The team includes technical account management, managed services, support, custom solution development, and customer enablement.

Prior to CloudBlue, his resume boasts leadership of some of the world’s largest companies during their digital transformations and marketplace launches. Taylor is a practitioner of servitude leadership when it comes to enabling his team to drive positive outcomes on the road to operational excellence.
Laurens van Alphen, a visionary entrepreneur with over 29 years of internet technology expertise, serves as Director of Technical Managed Services at CloudBlue, responsible for Operations and Delivery of CloudBlue SaaS.

As a Dutch racing champion and car enthusiast, he brings the same drive to the tech realm, steering Keenondots from a managed hosting firm to a global cloud enablement leader. Laurens is celebrated for his outcome-driven leadership, deep industry insight, and passion for balancing business innovation with client engagement.
Lincoln Lincoln is CloudBlue’s Head of Global Sales; having been with the company since November 2017. Leading CloudBlue’s global go-to-market organization, he’s responsible for driving accelerated and sustained mutual growth with CloudBlue’s customers and partners, as well as forming new customer partnerships across the Vendor and Provider ecosystem. As part of CloudBlue’s leadership team he is responsible the organisation’s revenue and continued market leadership by delivering and supporting products, services and solutions to organizations in established and new markets around the world.

Before joining CloudBlue, Lincoln was AppDirect’s Regional Director, Asia Pacific & Japan, responsible for forming, building and leading AppDirect’s business and operations across the APJ geography. He built and led AppDirect’s fastest growing and highest performing region globally within 3yrs.

Before joining AppDirect, Lincoln was EMC’s Practice Manager, Cloud Service Providers, APJ, working with the leading Service Providers to maximise their Cloud Business presence & market success. Lincoln joined EMC in 2007, and has over 20 years’ experience in the IT industry, having been based out of Singapore, Australia and the UK. Prior to EMC, he was in range of sales and channel positions at Symantec and VERITAS.

Lincoln has an Honours degree in Business Administration from Kingston University in the United Kingdom.
Brent Clooney is the Executive Director and Associate General Counsel for Ingram Micro Inc., and lead counsel for CloudBlue.

Brent is a Canadian based corporate lawyer with more than 20 years of experience as a strategic legal advisor both in private practice and as in-house counsel to large multi-national companies. Prior to joining Ingram Micro in 2008, he worked at a well-respected corporate law firm in Toronto, Canada and later served as general counsel for Toshiba Canada. During his 15-year tenure at Ingram Micro, he has held positions of increasing complexity and responsibility, and since being promoted to his current role in 2022, Brent is the legal lead for both Ingram Micro’s Canadian and global cloud businesses, as well as CloudBlue.

Brent holds a law degree (LL.B.) from Queen’s University, a Psychology degree (B.A. Honours) from Lakehead University, and has been admitted to the bar in Ontario, Canada since 2002.
Anurag serves as the Head of Product Management for CloudBlue and is responsible for product direction and driving innovation. His leadership has been marked by a keen focus on customer needs, growing the ISV ecosystem, and ensuring the continual evolution of CloudBlue’s product portfolio.

Anurag joined Ingram Micro in 2017 and has been instrumental in, positioning CloudBlue as an industry leading monetization platform for MSP’s, Telco’s and Distributors. Previously Anurag worked at Oracle and Microsoft where he managed many technology projects and programs.
As VP of Engineering of CloudBlue, Rony oversees the development and engineering efforts of the company. He is a recognized leader with more than 25 years of experience in Technology and Product.

Prior to joining CloudBlue Rony lead the R&D efforts at Tripwire acquired by Thoma Bravo, and Cedexis acquired by Citrix. Rony is a leader with extensive experience in transforming both complex technology problems into products that customers love and disjointed organizations into agile high performing teams.
Coen is a distinguished leader and entrepreneur in the realm of cloud technology. Currently serving as CEO of Keenondots and the Global Director of CloudBlue SaaS. He is passionate about driving innovation, fostering collaboration, and leading high-performing teams to achieve transformative results.

With a background as Managing Director of INTO Cloud and a pivotal role as Director of Products of KPN, he brings a wealth of experience in steering organizations through the complexities of the digital landscape.

Beyond the boardroom, Coen is a marathon enthusiast, demonstrating endurance and discipline in pursuit of both professional and personal goals.
Alyson has over twenty years of experience in demand generation, marketing automation and data management. She is responsible for leading the strategy and direction of the company’s brand, performance, and digital marketing.

Prior to CloudBlue, Alyson served as Ingram Micro’s Director of Global Business Intelligence Marketing Automation driving channel partner campaigns. Her tenure in marketing leadership at prestigious companies such as Western Digital, Ocean Institute celebrates redefining marketing campaigns and building top performing teams based on trust, experimentation, and results.

Alyson resides with her husband and three children in Orange County and is an active volunteer and donor within her children’s sports and education programs.

Darek Tasak is leading Customer Success & Value Creation for CloudBlue. In his role, he looks after CloudBlue customers globally during the entire lifecycle of our relationship: from the initial on-boarding, through in-life account management, always ensuring they build successful businesses leveraging our technology. Additionally, he is also in charge of Partnership & Alliances, as well as Pricing Management for everything we commercialize.


Before CloudBlue, Darek managed Ingram Micro’s Services division for hi-tech customers in Europe & APAC. His prior experiences include also launching and leading pan-European services business for TDSynnex, as well as strategy consulting with Boston Consulting Group (BCG).

As President of CloudBlue, Uddhav is a distinguished leader and visionary with nearly two decades of platform-building experience. He is an industry leader in digital commerce, the subscription economy, and monetization platforms.


Notably, at SAP, he spearheaded the transformation of their platform business into a multi-cloud platform-as-a-service, offering enterprise and developer-friendly subscription models. At Pure Storage, he championed the efforts to successfully disrupt the storage industry by creating revolutionary Storage-as-a-service, AIOps-as-a-service, and Disaster Recovery-as-a-service offerings with cutting-edge features and establishing a sophisticated subscription commerce infrastructure that is channel-friendly.


At CloudBlue, Uddhav guides and empowers businesses to rethink their monetization strategies by unlocking the power of digital ecosystems and marketplaces. CloudBlue provides enterprises with a mature multi-tier, multi-channel marketplace and monetization platform that enables usage-based subscription models and global delivery of Anything-as-a-Service solutions. Uddhav has played a pivotal role in shaping the future of the subscription economy through his innovative thinking and impactful contributions.

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