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Zones streamlines operations with CloudBlue.

Zones

Industry: IT Services and IT Consulting

Headquarters: Auburn, Washington, USA

Region: NA

End User Market: Consumer & Micro Businesses

Web: zones.com

 

zones-cs-story

Customer Success Story

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Challenge

Zones is a longstanding IT services and solutions provider with a global presence, operating in about 80 countries. With over 30 years in the industry, Zones has evolved from a large account reseller to a comprehensive IT solutions provider. Their focus includes cloud services, with a portion of their business driven by their Zones Cloud platform, primarily targeting the United States.

“CloudBlue forms an integral part of our ability to actually build a digitized automated billing and provisioning environment.”

Todd Carter
Director, Cloud Services, Zones

Solution

CloudBlue provided Zones with a platform that enabled integration and automation of their backend systems. This platform facilitated the onboarding and provisioning processes for Microsoft 365 and other cloud services. CloudBlue’s technology allowed Zones to automate the creation of customer accounts and subscriptions, reducing manual data entry and errors. The platform also supported the development of a comprehensive portfolio of cloud solutions, including backup and security products, and enabled the creation of bundled offerings for end-to-end coverage.

Results

Automation

Automated their Microsoft 365 business.

Flexibility

Offered bundled solutions to their customers.

Expansion

Expanded their cloud services portfolio.

Efficiency

Increased efficiency and provided better customer experiences.
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