Meet CloudBlue Commerce

CloudBlue Commerce is a multi-tier commerce platform that allows you to launch marketplaces to partners, resellers and end customers. You can onboard products, define your catalog, and bill and invoice with different currencies. The platform also enables you to bundle different types of products and manage multiple tiers of resellers. With CloudBlue Commerce, you get an end-to-end marketplace solution that can be integrated with your other systems.

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Powerful

The platform simplifies how you manage your subscriptions. Configure it for N-tier reseller management and launch in multiple countries, languages and currencies. You can also offer products at varied price points per region, customer or reseller.

Flexible

Bring your own marketplace or use the built-in marketplace to deliver hybrid bundles with your own and third-party products. With an extensible set of APIs, you can integrate the platform with your existing back-office systems.

Scalable

Streamline your operations with automated billing and ordering. Receive order notifications, optimize workflows, centralize billing and automate payments to make your business more scalable.

Trusted

The platform is hosted and secured on Microsoft Azure, supporting more than 200 customers across 68 countries. With more than 30 million seat subscriptions, this secure platform has the power to defend against the latest cyber threats.

Insightful

Get a unified view of your business for reporting and analytics. Track all activities in your portal, view account history for invoices and payments at line item level, and control your end-user account access and management.

Multiple tier, channel, language, currency and country configuration

Set up N-tier resellers and multi-country deployments to manage your marketplaces across different regions.

Hybrid bundling

Bundle various types of products from technology goods to digital products, including SaaS, IaaS and XaaS.

Hosted by CloudBlue on Microsoft Azure

The platform is managed on Microsoft Azure, leveraging Microsoft’s security tools and eliminating the need for you to maintain and update hardware.

Integrate with any third-party system

CloudBlue Commerce can integrate with any third-party system, so you connect and enhance workflows while using your current systems.

CloudBlue Commerce provides a turnkey e-commerce storefront. In the Marketplace module, you can manage your storefront to sell to both your end customers and reseller partners.

  • End customers can shop, compare and search ​
  • Use configure, price, quote (CPQ) to define prices
  • Enable anonymous or registered shopping
  • Provide step-by-step help with an ordering wizard
  • Provide a branded storefront for multiple tiers (resellers, OpCos, etc.,)

Define your product and service catalog however you want, from setting the pricing to creating unique bundles for your end customers and reseller partners.

  • Configure your catalog on a partner-by-partner basis ​
  • Manage product pricing, plans and availability
  • Offer complementary product recommendations
  • Create trials and promotions
  • Define discounts and special offers
  • Allow resellers to add their margin

Manage your orders and subscriptions, from quote generation to approval workflows for new orders as well as upsizing and downsizing of your subscriptions.

  • Offer monthly, annual and pay-as-you-go subscriptions ​
  • Set recurring or one-time charges
  • Provide pay-per-use or reservation usage
  • Define order cycles
  • Allow customers to auto-renew and cancel
  • Set variable billing periods
  • Manage the entire customer lifecycle

Choose different types of billing, from one-time or recurring to installments. You can also integrate your billing with third-party invoicing systems.

  • Get easy rating and invoicing ​
  • Collect granular usage
  • Define billing cycles
  • Set auto or manual payments
  • Use pre-payment or post-payment options
  • See the account history for invoices and payments

Resellers have full operational management of their users and organizations with self-service, role-based delegated administration, granular entitlement and access control.

  • Create a branded or non-branded reseller marketplace ​
  • See a complete view of users, organizations and orders
  • Get notifications on end-to-end order processes Create custom offers per reseller or market
  • Offer reseller or global discounts
  • Add forms to collect extra info needed for billing

With CloudBlue Commerce, define granular roles and manage rights, authorization and authentication, and multi-entity membership for users.

  • Set up multiple tiers of your channel ​
  • Authorize and authenticate any user
  • Use multiple systems for data integration, but assign a master
  • Assign granular roles and rights management
  • Support different levels: reseller, agent, account and end user

With more than 200 data points that can be accessed and exported, you can get insights and intelligence to help you and your partners make the right business decisions.

  • Review previous invoices and payments ​
  • See prebuilt reports on the most common insights
  • Easily build custom reports
  • Control access by entity or user
  • Export to third-party systems

CloudBlue Commerce provides portals, plug-ins and other options to customize the provider, user and reseller experience to meet your needs.

  • Use one control panel to manage and maintain your business ​
  • Give users self-service portals
  • Customize your portal with your branding
  • Send automatic alerts
  • Add plug-ins for taxation calculation, payment or fraud protection
 

Platform features

  • Marketplace

    CloudBlue Commerce provides a turnkey e-commerce storefront. In the Marketplace module, you can manage your storefront to sell to both your end customers and reseller partners.

    End customers can shop, compare and search ​ Use configure, price, quote (CPQ) to define prices Enable anonymous or registered shopping Provide step-by-step help with an ordering wizard Provide a branded storefront for multiple tiers (resellers, OpCos, etc.,)
  • Offer catalog

    Define your product and service catalog however you want, from setting the pricing to creating unique bundles for your end customers and reseller partners.

    Configure your catalog on a partner-by-partner basis ​ Manage product pricing, plans and availability Offer complementary product recommendations Create trials and promotions Define discounts and special offers Allow resellers to add their margin
  • Order and subscription management

    Manage your orders and subscriptions, from quote generation to approval workflows for new orders as well as upsizing and downsizing of your subscriptions.

    Offer monthly, annual and pay-as-you-go subscriptions ​ Set recurring or one-time charges Provide pay-per-use or reservation usage Define order cycles Allow customers to auto-renew and cancel Set variable billing periods Manage the entire customer lifecycle
  • Billing and invoicing

    Choose different types of billing, from one-time or recurring to installments. You can also integrate your billing with third-party invoicing systems.

    Get easy rating and invoicing ​ Collect granular usage Define billing cycles Set auto or manual payments Use pre-payment or post-payment options See the account history for invoices and payments
  • Multi-reseller & multi-channel management

    Resellers have full operational management of their users and organizations with self-service, role-based delegated administration, granular entitlement and access control.

    Create a branded or non-branded reseller marketplace ​ See a complete view of users, organizations and orders Get notifications on end-to-end order processes Create custom offers per reseller or market Offer reseller or global discounts Add forms to collect extra info needed for billing
  • Identity & access management

    With CloudBlue Commerce, define granular roles and manage rights, authorization and authentication, and multi-entity membership for users.

    Set up multiple tiers of your channel ​ Authorize and authenticate any user Use multiple systems for data integration, but assign a master Assign granular roles and rights management Support different levels: reseller, agent, account and end user
  • Reporting and business intelligence

    With more than 200 data points that can be accessed and exported, you can get insights and intelligence to help you and your partners make the right business decisions.

    Review previous invoices and payments ​ See prebuilt reports on the most common insights Easily build custom reports Control access by entity or user Export to third-party systems
  • Platform portals and plug-ins

    CloudBlue Commerce provides portals, plug-ins and other options to customize the provider, user and reseller experience to meet your needs.

    Use one control panel to manage and maintain your business ​ Give users self-service portals Customize your portal with your branding Send automatic alerts Add plug-ins for taxation calculation, payment or fraud protection

What makes CloudBlue
Commerce different?

The platform helps you launch a rich and secure digital marketplace with the end-to-end capability to deliver your products, solutions and services to your end customers and partners.

Forrester calculated an ROI of 127% over 3 years for companies using CloudBlue.

Read the report

30+ million seats worldwide

2 billion estimated end customers

 

200+ global vendors

80,000 channel partners

68 countries

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