Summary: The latest CloudBlue update focuses on what matters most: better supportability, faster performance, smarter billing, and a more secure experience for everyone using Office 365, Azure, and Adobe through CloudBlue.
Listening, Learning, and Improving
At CloudBlue, our goal is simple: help our partners deliver seamless, reliable, and efficient cloud commerce. We’re proud to bring a new wave of updates designed to make your day-to-day operations faster, more transparent, and more secure.
Here’s what’s new across the platform:
CloudBlue Connect
🔐 Multifactor Authentication (MFA)
Security comes first. Partners and vendors who rely on Connect can now activate Multifactor Authentication for their accounts. This ensures that every user and integration point is protected with industry-leading authentication.
🌎 Localization Support in API
We’ve enhanced our Connect API to support localized header requests, allowing global integrations to offer a more natural experience for every customer, no matter their region or language.
CloudBlue Commerce
⚡ New Experience UI
The new “Experience” interface is now the default for both resellers and end customers. It’s faster, cleaner, and built for better scalability and supportability; helping make every task simpler and quicker.
🧮 Rating Engine V2
Meet the new standard for billing excellence. Our upgraded Rating Engine V2 (REv2) has been rebuilt for speed, scalability, and precision, especially for Microsoft and Adobe services.
It’s now the default for new subscriptions, and we encourage existing customers to reach out to their Technical Account Manager (TAM) or Service Delivery Manager (SDM) to start the migration.
💳 Improved Billing & Payment APIs
For partners integrating external ERP systems, billing just got easier. The updated Billing API now enables smoother synchronization. Including support for adding Universal Payment Methods and paying orders directly via API.
🚀 Performance Boosts
From faster loading and pagination to enhanced filtering and support for 100+ plans, your Commerce environment now performs better than ever.
📦 Better Catalog Support for End-of-Sale Services
Managing legacy or EoS services no longer requires manual updates. The platform now fully supports updates and changes through PPR and PLM.
🧾 Login Audit Trail
Security and compliance matter. Audit Trails now give partners complete visibility into user activity within the system.
🪟 Improved Supportability for Microsoft Services
We’ve refined Microsoft-specific duration and proration calculations for pinpoint billing accuracy. Other highlights include:
- Partner of Record (POR) support in the purchase flow
- Updated Microsoft Customer Agreement (MCA) alignment
- Ability to remove subscriptions from Seamless Move without restarting the process
🎨 Improved Supportability for Adobe Services
Adobe users now enjoy:
- More accurate duration and billing calculations
- Automated SaaS pricing updates
- Faster syncing for Adobe price lists (including 3YC & Intro Offers)
- Seamless import of existing Adobe subscriptions
- Console usability improvements for smoother workflows
Why It Matters
Whether it’s saving time on billing, improving integration reliability, or securing access with MFA, this release reflects our ongoing commitment to listen, improve, and grow alongside your business.
