Case Study

Dell leverages CloudBlue to manage its Office 365 sales and support

Overview

Dell is an American multi-national computer technology company that develops, sells, repairs, and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.

Challenge

Dell wanted to add syndicated Office 365 to its own cloud services lineup, but since it was a third-party solution, Dell IT would not support it directly.

Approach

Dell compared several managed support services, but ultimately selected Datacom to provide Office 365 to Dell as a managed service after recommendations from CloudBlue and Microsoft.

THE CLOUDBLUE DIFFERENCE

Used Solutions
& Services:

CloudBlue
Commerce

Bastien Casset

PROGRAM MANAGER

"We looked at the cost of implementing a solution and at speed to market. Although we compared several solutions, CloudBlue was the fastest and most cost-effective option for us. It also came highly recommended by Microsoft."

Bastien Casset

PROGRAM MANAGER

Results

15^%

Increase of Office 365 licenses with CloudBlue Managed Services

Increased

Time to market

01 Consolidated provisioning, billing and account management into a single platform for Dell Office 365, when Dell IT is not involved
02 Leveraged CloudBlue Managed Services so Dell can take a hands-off approach, concentrating on core business activities

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