Dell leverages CloudBlue to manage its Office 365 sales and support
Overview
Dell is an American multi-national computer technology company that develops, sells, repairs, and supports computers and related products and services. The company is one of the largest technological corporations in the world, employing more than 103,300 people worldwide.
Challenge
Dell wanted to add syndicated Office 365 to its own cloud services lineup, but since it was a third-party solution, Dell IT would not support it directly.
Approach
Dell compared several managed support services, but ultimately selected Datacom to provide Office 365 to Dell as a managed service after recommendations from CloudBlue and Microsoft.
“We looked at the cost of implementing a solution and at speed to market. Although we compared several solutions, CloudBlue was the fastest and most cost-effective option for us. It also came highly recommended by Microsoft.”
Results
15%
Increase of Office 365
licenses with CloudBlue
Managed Services
Increased
Time to market
-
01Consolidated provisioning, billing and account
management into a single platform for Dell Office
365, when Dell IT is not involved -
02Leveraged CloudBlue Managed Services so Dell
can take a hands-off approach, concentrating on
core business activities
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