Redeployment

CloudBlue provides redeployment services for clients looking to increase the re-use of their own equipment and for clients managing large volumes of IT equipment for widely distributed end-users.  Our redeployment services are customized to meet each client's unique requirements, but can include:

• Reclamation: A variety of escalating methods including emails, auto dialers, etc are utilized to contact the equipment holder for return instructions.
• Pickup/Transport: The equipment is picked up by CloudBlue and securely transported to the nearest CloudBlue facility.
• Receipt: Once a system is received it is scanned into the system and placed in queue for Audit & Test.
• Audit & Test: Every component of the system is audited and tested. Any system failing primary test is transferred to the repair line for further evaluation.
• Repair: CloudBlue performs light repair including the replacement of hard drive, memory and video cards. Major damage to the processor, motherboard, screen damage or major cosmetic damage which would render the system non-deployable results in a failure status and recycling.
• Data Erasure & Re-Image: Once a system has passed testing successfully, it undergoes a DoD-compliant 3-pass data erasure to overwrite all prior data. After the data erasure is complete, the system is reloaded with a customer-provided Image.
• Package & Store: All configured systems are packaged for shipment and stored ready for redeployment.
• Redeployment: Redeployment requests are transmitted from customer to CloudBlue electronically. A confirmation transmission is sent to verify that all the necessary redeployment information was successfully received. Once the redeployment request has been confirmed in our system, a Pick Request is generated in the appropriate facility. This queue is updated real-time and keeps the outbound processing staff apprised of new requests in real-time. The operations staff assembles the requested system, affixes the proper shipping labels and stages the equipment ready for carrier pickup or CloudBlue delivery within 24 hours of a request.  Onsite redeployment services are also available.